The Life Education team want to make your shopping experience trouble free and have designed the Healthy Harold shop accordingly. We understand, however, that you may have some questions before you complete your order. Please review this list of frequently asked questions - if you can’t find the answer you need, please call us on (02) 9673 3222 or email email@example.com and we’ll be more than happy to help.
Our Terms & Conditions cover your rights and responsibilities as an online consumer. For full details please see our terms & conditions.
Ordering online is easy in the Healthy Harold shop. Simply choose your product, add it to the cart and complete the checkout when you’re ready.
Of course! After adding products to your cart, you can add, remove or update the quantity of any products in your shopping cart.
We are happy to accept any item for exchange or refund within 30 days of your date of purchase, provided it is in its original condition and has not been worn, washed or used. Refer to the terms & conditions for more details.
Our online team take every care to ensure that you are sent the correct item, free from any quality defects. However, if you do receive an incorrect or faulty item please contact us at firstname.lastname@example.org or call (02) 9673 3222 to arrange a replacement item or refund. Postage and packaging for the replacement item will be free of charge.
We aim to dispatch all orders within 2-3 working days. This enables us to deliver most purchases within 7 working days to metropolitan areas. Items that are travelling further from our Sydney warehouse can take longer.
A fixed rate shipping and handling fee of $9.95 applies to all orders.
Payments are available for via VISA and Mastercard
All prices noted in our online store include GST (Goods and Services Tax) at the current rate of 10%.